Cookie Policy
Last updated: 16/08/2025
What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our site.
How We Use Cookies
ChatrBot uses cookies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve our website and services
- Provide personalized content and advertisements
- Ensure security and prevent fraud
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They cannot be disabled.
- Authentication and security cookies
- Session management cookies
- Load balancing cookies
Analytics Cookies
These cookies help us understand how visitors interact with our website.
- Google Analytics: Tracks page views, user behavior, and website performance
- Microsoft Clarity: Records user sessions and heatmaps for UX improvement
- Leadsy AI: Tracks lead generation and conversion analytics
Preference Cookies
These cookies remember your choices and preferences.
- Language and region preferences
- Theme and display settings
- Cookie consent preferences
Marketing Cookies
These cookies are used to deliver relevant advertisements and track marketing campaign effectiveness.
- Advertising campaign tracking
- Social media integration cookies
- Email marketing tracking
Third-Party Cookies
We use several third-party services that may set their own cookies:
Google Analytics
Used to analyze website traffic and user behavior. Data is anonymized and used to improve our service.
Duration: Up to 2 years | Purpose: Analytics
Microsoft Clarity
Records user sessions to help us understand how visitors use our website and identify areas for improvement.
Duration: Up to 1 year | Purpose: User experience analysis
Leadsy AI
Tracks lead generation and conversion analytics to help us improve our marketing efforts.
Duration: Up to 1 year | Purpose: Lead tracking
Stripe
Used for payment processing and fraud prevention. Essential for completing transactions.
Duration: Session to 1 year | Purpose: Payment processing
Mailchimp
Used for email marketing and newsletter management. Tracks email campaign performance.
Duration: Up to 2 years | Purpose: Email marketing
Supabase
Used for authentication and database management. Essential for user account functionality.
Duration: Session to 1 year | Purpose: Authentication & data storage
Managing Your Cookie Preferences
You can control and manage cookies in several ways:
Browser Settings
Most browsers allow you to control cookies through their settings. You can usually find this in the "Privacy" or "Security" section of your browser settings.
Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner that allows you to choose which types of cookies to accept.
Third-Party Opt-Outs
You can opt out of specific third-party cookies:
Cookie Duration
Cookies have different lifespans:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Remain on your device for a set period (usually 1-2 years)
- Essential cookies: May persist longer for security purposes
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about our use of cookies, please contact us:
Email: info@chatrbot.co.uk
Address: ChatrBot, UK